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General

What is DocumentCloud?

How much does it cost?

Who can have accounts?

Where can I get help?

Where can I read your Terms of Service?

Privacy

What is DocumentCloud’s privacy policy?

Who can see documents in my account?

Is metadata about uploaded files preserved?

Accounts

Do I have to use my real name for my account?

How do I get an account?

Can I have more than one account with the same email?

How do I log in and log out?

How do I reset my password?

How do I change my email address associated with my account?

I lost access to the email tied to my DocumentCloud account and no longer have the password to login. What can I do?

Can I delete my account?