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MuckRock’s User Guide gives you everything to make the most out of MuckRock’s suite of tools. If this has helped you, consider donating to support our work!

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General

What is DocumentCloud?

DocumentCloud is a web-based software platform for organizing, researching, annotating, analyzing, and publishing primary source documents. We offer a set of tools that help you find and tell stories in your documents.

DocumentCloud is a platform founded on the belief that if journalists were more open about their sourcing, the public would be more inclined to trust their reporting. The platform is a tool to help journalists share, analyze, annotate and, ultimately, publish source documents to the open web. DocumentCloud is a part of the MuckRock Foundation, 501(c)3 nonprofit organization committed to trust and transparency. Contact us with questions about accounts or using DocumentCloud.

DocumentCloud was founded in 2009 with a grant from the Knight News Challenge. After two years as an independent nonprofit organization, DocumentCloud became a project of Investigative Reporters and Editors in June 2011. In August 2017, DocumentCloud was spun off from IRE and again became an an independent nonprofit organization, before merging with the MuckRock Foundation the next year.

How much does it cost?

Thanks to generous funding from the Knight Foundation, DocumentCloud since its launch in 2010 has been offered for free exclusively to verified journalism organizations. We are currently developing a paid model to ensure the DocumentCloud platform’s sustainability.

Who can have accounts?

Anyone may have a DocumentCloud/MuckRock account to view documents, but if you are seeking to upload documents, you need to request account verification.

Where can I get help?

You can find answers to most questions you have either in this FAQ, one of our other help pages or on our YouTube channel. If you can’t find the answer or if you’re having trouble using DocumentCloud, please email us at [email protected]

Where can I read your Terms of Service?

The current Terms of Service for DocumentCloud and MuckRock are viewable on MuckRock's TOS page.

Privacy

What is DocumentCloud’s privacy policy?

Please read our complete Privacy Policy for details.

Who can see documents in my account?

A document’s privacy is first set during upload. After that, a document’s privacy can be edited as a part of its metadata.