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MuckRock Accounts is operating normally.
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MuckRock Requests is operating normally.
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The DocumentCloud website is operating normally.
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The DocumentCloud API is operating normally.
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FOIA Machine is operating normally.
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Service Outage Incident, February 24 – 25, 2025
Impacted services: DocumentCloud website
10:30am EST February 24, 2025: Initial Outage
www.documentcloud.org is currently down due to an issue with our hosting provider. We're investigating the issue and will update when we know more.
Update: 2:15pm EST February 24, 2025
We’re continuing to work to restore service.
Update: 8:10pm EST February 24, 2025
We’re unable to establish contact with our hosting provider. We are making every attempt to restore service.
Update: 9:45pm EST February 24, 2025
Our service provider is restoring service. We expect the site to be live again within a few hours.
Resolved: 6:48am EST February 25, 2025
Our service provider has restored service. DocumentCloud services appear to be fully functional. If you have ongoing issues, please contact support at [email protected].
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