<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" />
MuckRock Accounts is operating normally.
</aside>
<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" />
MuckRock Requests is operating normally.
</aside>
<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" />
The DocumentCloud website is operating normally.
</aside>
<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" />
The DocumentCloud API is operating normally.
</aside>
<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" />
FOIA Machine is operating normally.
</aside>
<aside> <img src="/icons/warning_yellow.svg" alt="/icons/warning_yellow.svg" width="40px" />
Degraded Service: October 20, 2025
Impacted services: DocumentCloud website, DocumentCloud API, MuckRock Requests, MuckRock Accounts, FOIA Machine
Due to upstream outages with our hosting providers, a number of MuckRock products experiencing degraded service over a 24 hour period.
</aside>
<aside> <img src="/icons/cloud-off_red.svg" alt="/icons/cloud-off_red.svg" width="40px" />
Service Outage Incident: February 24 – 25, 2025
Impacted services: DocumentCloud website
10:30am EST February 24, 2025: Initial Outage
www.documentcloud.org is currently down due to an issue with our hosting provider. We're investigating the issue and will update when we know more.
Update: 2:15pm EST February 24, 2025
We’re continuing to work to restore service.
Update: 8:10pm EST February 24, 2025
We’re unable to establish contact with our hosting provider. We are making every attempt to restore service.
Update: 9:45pm EST February 24, 2025
Our service provider is restoring service. We expect the site to be live again within a few hours.
Resolved: 6:48am EST February 25, 2025
Our service provider has restored service. DocumentCloud services appear to be fully functional. If you have ongoing issues, please contact support at [email protected].
</aside>