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MuckRock Accounts is operating normally.

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MuckRock Requests is coming back online.

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<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" />

The DocumentCloud website is operating normally.

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The DocumentCloud API is operating normally.

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FOIA Machine is operating normally.

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History

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Outage: January 16, 2026

Impacted services: MuckRock Requests is experiencing an outage. We are investigating the cause and working to bring the site back up.

• January 16, 2026 9:39 AM (EST): The site is back up but some users may continue to see intermittent errors. </aside>

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Degraded Service: October 20, 2025

Impacted services: DocumentCloud website, DocumentCloud API, MuckRock Requests, MuckRock Accounts, FOIA Machine

Due to upstream outages with our hosting providers, a number of MuckRock products experiencing degraded service over a 24 hour period.

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Service Outage Incident: February 24 – 25, 2025

Impacted services: DocumentCloud website

• 10:30am EST February 24, 2025: Initial Outage

  www.documentcloud.org is currently down due to an issue with our hosting provider. We're investigating the issue and will update when we know more.

• Update: 2:15pm EST February 24, 2025

  We’re continuing to work to restore service.

• Update: 8:10pm EST February 24, 2025

  We’re unable to establish contact with our hosting provider. We are making every attempt to restore service.

• Update: 9:45pm EST February 24, 2025

  Our service provider is restoring service. We expect the site to be live again within a few hours.

• Resolved: 6:48am EST February 25, 2025

  Our service provider has restored service. DocumentCloud services appear to be fully functional. If you have ongoing issues, please contact support at [email protected].

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